About

 

I was born in the '60s.

I have such fond memories from the '70s and the '80s.

Sunshine, freedom & no responsibility.

I am a child of the sun, and a mother.

I am also a child of the earth, and respectfully do all I can

to honour the earth.

I believe in recycling, composting, am mindful of my carbon footprint and the overuse of chemicals.

From The Soul has been my "Sanity Project" during this Covid-19 isolation and lockdown period.

To get me through, I searched online for gifts that were in line with what I considered to be "worthwhile" causes.

 

I wanted the gifts to be of love and purpose.

This website and this business is the result of, and embraces, a lifestyle that is consistent with all of the above.

I hope you like it as much as I do!

 

Cheers,

Leanne X

FAQ

 
 
How long does it take to ship my order?

 

Orders are usually shipped within 2-3 business days after payment has been received. You will receive an email notifying you when your order has been received and when your order has been shipped. If you have not received your products within a reasonable time, feel free to contact us using our contact page. 

 

 

What is your returns policy?

 

You can return your product up to 14 days after receiving your order. Please make sure that the products are in the original packaging, and have not been worn, washed or damaged.

To complete your return, we require a proof of purchase.

Refunds are processed the same way as purchases.

Before returning your product, please send us an email at fromthesoul.au@gmail.com and let us know of the problem.

Product returns are at the customer's expense, and suggest you use a trackable shipping method.

We do not guarantee that we will receive your returned item. 

Sale Items cannot be refunded or exchanged.

Do I have to create an account to order?

 

No it's not mandatory. But it is highly recommended. It will allow you to find your history, edit your addresses and track your parcel online faster. You will also be notified of new products and special events. 

 

 

Do you save my bank details?

 

Absolutely not. We never have access to this information. It is the payment processing companies, Stripe & PayPal that deals with it. Your data is completely safe.

 

What types of payment do you accept?

 

We accept Visa & MasterCard & PayPal.

 

 

Any other questions?

 

If we still haven't answered your question, you can contact us via our contact page and we will get back to you as soon as possible.